Privacy Policy

Last Updated: October 31, 2025

1. Introduction

Refurbly ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our property refurbishment cost calculator application.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account creation date

2.2 Quote Data

When you create refurbishment quotes, we store:

• Property details (location, size, type)
• Refurbishment specifications
• Cost estimates
• Creation and modification dates

2.3 Payment Information

For Premium upgrades, payment processing is handled securely by Stripe. We do not store your credit card details. We only store:

• Premium subscription status
• Purchase date
• Transaction ID

2.4 Usage Data

We collect anonymous usage statistics to improve the app:

• App usage patterns
• Feature usage
• Error reports

3. How We Use Your Information

We use your data to:

• Provide and maintain our service
• Process your refurbishment cost calculations
• Manage your account and Premium subscription
• Send important service updates
• Improve our application
• Respond to support requests

4. Data Storage and Security

Your data is stored securely using Google Firebase with the following protections:

• Encryption in transit and at rest
• Secure authentication
• Regular security updates
• Access controls and monitoring

5. Data Sharing

We do NOT sell your personal data. We only share data with:

• Stripe: For payment processing (Premium upgrades)
• Google Firebase: For data storage and authentication

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications

7. Data Retention

We retain your data:

• Account data: Until you delete your account
• Quote data: Until you delete individual quotes or your account
• Payment records: For 7 years (legal requirement)
• Usage analytics: 26 months (anonymized)

8. Children's Privacy

Refurbly is not intended for use by children under 13. We do not knowingly collect data from children under 13.

9. International Data Transfers

Your data may be stored and processed in data centers located in the United States and European Union, operated by Google Firebase.

10. Cookies and Tracking

We use essential cookies for:

• Authentication and session management
• Saving your preferences

We do not use advertising or tracking cookies.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or in-app notification.

12. Contact Us

If you have questions about this privacy policy or your data, contact us at:

Email: privacy@refurbly.app

13. Legal Basis (GDPR)

For users in the UK and EU, we process your data based on:

• Contract: To provide our services
• Legitimate Interest: To improve our app and prevent fraud
• Consent: For marketing communications (opt-in only)

14. Your UK GDPR Rights

Under UK GDPR, you have the right to:

• Be informed about data processing
• Access your data
• Rectify incorrect data
• Erase your data
• Restrict processing
• Data portability
• Object to processing
• Not be subject to automated decisions

To exercise these rights, contact us at privacy@refurbly.app

© 2025 Refurbly. All rights reserved.